Privacy Policy

This policy explains what information Los Colores Huatulco collects through this website, how we use it, and the choices you have. We keep it deliberately simple: we only handle the information tied to your account and your booking.

1. Information We Collect

   We collect only two kinds of information. First, the account information you provide when you create an account or get in touch — your name, email address, and phone number. Second, the booking information for the property you reserve — your selected house, dates, number of guests, and the details needed to complete your reservation. We do not collect, buy, or build any other profile about you.

2. How We Use Your Information

   We use your account and booking information solely to confirm and manage your reservation, to communicate with you about your stay, and to keep your account up to date. We do not use it for any purpose unrelated to your booking or your account.

3. Payments

   Payments are processed by our payment provider on a secure, hosted page. We never see or store your full card details — only the confirmation of your payment is recorded against your booking.

4. Sharing

   We do not sell your information. We share it only with the service providers strictly necessary to deliver your stay — such as our payment processor and our email provider — and only the minimum each one needs to do its job.

5. Data Retention & Your Rights

   We keep your account and booking information only for as long as needed to manage your reservation and meet our legal obligations. You may request access to, correction of, or deletion of your information at any time by contacting us.

6. Contact

   Questions about this policy or your data? Reach us at contact@loscoloreshuatulco.com.

Last updated: June 2026